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Frequently Asked Questions
Our garments are designed with a luxurious yet relaxed fit. To help you find the perfect size, refer to our Size Guide for measurements and fit details, or contact our customer care team at support@auraliawear.com for personalised assistance.
Absolutely. Our AuraCloud™ blend offers elegance and functionality, allowing each piece to flow from casual days to light activities. While designed for comfort, these garments also provide light support and a soft stretch for movement.
AuraCloud™ is our proprietary blend of sustainable Modal, cotton, and a hint of stretch. It’s lightweight, breathable, and remarkably soft, providing an indulgent feel while being eco-conscious. The blend is specially formulated to retain color, maintain shape, and drape beautifully.
To keep your garment looking and feeling luxurious, machine wash on a cold, gentle cycle using mild detergent, and avoid fabric softeners. Lay flat to dry to prevent stretching or fading. For more details, please refer to our Care Guide.
Yes, sustainability is core to our mission. We source our Modal from responsible forestry practices, use eco-friendly dyes, and follow strict guidelines to minimize our environmental impact in production. Our packaging is also recyclable to further reduce waste.
Our products are made in small batches in ethical, certified facilities that ensure fair wages and safe working conditions. We work closely with our manufacturing partners to uphold our commitment to quality and responsibility.
Our sizes may differ slightly from mainstream sizing, as our fits are tailored to a relaxed style. We recommend checking our Size Guide or contacting customer care if you need specific advice.
With proper care, your garment should maintain its shape and size. Always wash on a cold, gentle cycle and lay flat to dry, as high heat can alter the fabric over time.
Yes, we offer hassle-free returns and exchanges within 30 days of purchase, as long as the item is unworn, unwashed, and in its original condition. Please see our Return Policy for more details.
Yes, we use eco-friendly, non-toxic dyes that are safe for skin and designed to maintain their richness over time. The dyeing process is carefully controlled to ensure no harmful chemicals are involved.
Standard shipping takes 3-5 business days within the UK, while international orders may take 7-14 days, depending on the destination. Expedited shipping options are also available at checkout.
Yes, we ship internationally. Shipping costs and delivery times may vary depending on your location. Check our Shipping Policy for details on rates and estimated times.
For best results, store garments by folding or hanging them in a cool, dry place away from direct sunlight. Avoid hanging heavy pieces by the shoulders to prevent stretching.
Yes, our fabrics are selected with sensitive skin in mind, using gentle, eco-friendly dyes and materials that are hypoallergenic and free from harsh chemicals.
We process orders quickly, but if you need to cancel, please contact us within 24 hours of placing the order at support@auraliawear.com, and we’ll do our best to accommodate your request.
Yes, once your order is shipped, you’ll receive a confirmation email with tracking details. Use these to monitor your order’s journey from our door to yours.
Each piece is crafted with precision and inspected for quality at every stage, from fabric selection to final stitching. Our commitment to craftsmanship ensures that you receive nothing less than the best.
Currently, we don’t offer custom sizing, but our designs are crafted for a comfortable, flattering fit across a variety of body shapes.
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